Privacy Policy

The Wack Shack Privacy Policy

1. Information We Collect

We collect limited personal information necessary to provide and improve our services, including:

• Contact Information: Your name, phone number, email address, and event details.

• Payment Details: Processed securely through third-party payment providers (we do not store your full payment information).

• Event Details: Date, time, and location of your booking.

• Media & Content (Optional): Photos or videos taken during events may be shared on social media with your consent.

2. How We Use Your Information

We use your information to:

• Confirm and manage your bookings.

• Communicate with you about your event or inquiry.

• Process payments and send receipts or invoices.

• Improve our equipment, service quality, and customer experience.

• Share promotional updates, discounts, or special events (only if you opt in).

3. Information Sharing

We do not sell, rent, or trade your personal data.

We may share limited information only with:

• Payment processors to complete transactions securely.

• Service partners assisting with delivery, setup, or maintenance.

• Legal authorities if required by law or to protect our rights and safety

4. Data Storage & Security

We use secure systems to store booking and contact information.

All data is protected by appropriate administrative and technical safeguards.

Sensitive payment details are handled only by verified third-party processors (such as Square or Stripe).

5. Photos, Videos, and Social Media

We love capturing great moments during events! We may take photos or short clips for marketing purposes (social media, website, or print).

If you prefer not to have photos shared, please let us know before or during your event — we’ll absolutely respect your privacy.

6. Your Choices & Rights

You can:

• Request access to the personal information we hold about you.

• Ask us to correct or delete your information.

• Opt out of marketing emails or texts anytime.

To make any of these requests, contact us using the details below.

7. Cookies & Website Tracking

Our website may use cookies or analytics tools to help us understand how visitors use our site and improve functionality. These tools do not collect personally identifiable information unless you choose to share it through a form or booking request.

8. Children’s Privacy

Our services are designed for general audiences. Children under 13 must be supervised by a parent or guardian during simulator use. We do not knowingly collect data directly from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with an updated “Effective Date.” Continued use of our services means you accept any changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, reach out anytime:

📞 928-200-8702

📧 thewackshackusa.com

Frequently Asked Questions

What types of events are best for The Wack Shack?

The Wack Shack is built to bring fun, competition, and a true golf experience to just about any kind of event.

Perfect for 🎉 Private Parties & Celebrations,🏢 Corporate Events & Team Building, 🏠 Backyard or Neighborhood Gatherings, 🏌️ Golf Tournaments & Club Events, 💚 Fundraisers & Charity Events , 🎪 Festivals, Fairs & Community Events and more.

What’s included with my rental?

The Wack Shack provides everything you need for a full golf experience, including:

• A complete set of clubs , right & lefties, and kids — all included at no extra cost.

• TV or monitor display for spectators to watch each swing in real time.

• On-site Wack Shack attendant to assist guests and keep gameplay smooth.

• Premium golf balls designed specifically for simulator play.

• Club data that tracks every shot, distance, and club stat in real t time.

• Game options and course selections already loaded for you — from Augusta National to Pebble Beach and more.

What is the recommended rental time for The Wack Shack golf simulator?

We recommend booking at least 3 hours to get the full Wack Shack experience.

Here’s why:

• Setup + Playtime Balance: Our team sets up and tears down the simulator around your schedule, and 3 hours gives your group plenty of time to relax and play without feeling rushed.

• Ideal for Groups: For small gatherings , 3 hours is perfect for 9 holes or several challenge games like Longest Drive or Closest to the Pin.

• Larger Events: For parties, fundraisers, or corporate events with lots of guests, we suggest 4–6 hours to allow everyone a chance to play.

• Tournaments or Open Play: All-day rentals are available for festivals, golf tournaments, and large events where guests rotate in and out.

💡 If you’re unsure how long to book, tell us about your event size and schedule — we’ll help you plan the right setup and timing for a smooth, fun experience.

Do I need to bring anything?

Just your swing — we’ve got the rest covered! 🏌️‍♂️

You’re welcome to bring your own clubs if you prefer.

Do you require a deposit?

Yes, a 50% deposit holds your event date. The remaining balance is due on or before the event day.

How can I book The Wack Shack for my event?

Booking is simple! You can contact us via phone ,our social media or email us at thewackshackusa.com with your event details — date, location, and how many hours you’d like to rent.